Uganda names illegal online loan apps intimidating borrowers

Uganda names illegal online loan apps intimidating borrowers
The Uganda Microfinance Regulatory Authority (UMRA) has released a list of 59 online applications that are illegally providing loans in the country.

Kampala, Uganda | By Michael Wandati | The Uganda Microfinance Regulatory Authority (UMRA), has raised concerns about the increasing number of entities offering online loans through mobile applications and social media channels, which are operating in breach of the 2016 Tier 4 Microfinance Institutions and Money Lenders Act, as well as the 2024 Tier 4 Microfinance and Digital Lending Guidelines.

These unlicensed entities have been utilizing digital platforms to lure the public into borrowing, often disregarding consumer protection standards and compromising the security of consumer data.

“The activities of these unauthorised entities amount to non-compliance with UMRA’s consumer protection requirements and constitute an abuse of consumer data privacy,” UMRA statement reads in part.

“The purpose of this public notice is to caution the general public against engaging with unauthorised loan providers,” UMRA further warned.

UMRA established under the 2016 Tier 4 Microfinance Institutions and Money Lenders Act, is responsible for licensing, regulating, and supervising Tier 4 microfinance institutions and money lenders in Uganda.

Also Read: UMRA drafts guidelines for digital money lenders

UMRA has encouraged the public to report any cases of non-compliance by reaching out through their toll-free numbers: 0800111449 or 0417799700.

Complaints on illegal online loan apps can also be sent via email to info@umra.go.ug or complaints@umra.go.ug, or submitted directly through the UMRA website at www.umra.go.ug.

Additionally, individuals may visit UMRA’s offices, located on the Ground Floor of Rwenzori Towers Wing B, Nakasero Road.

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