Nairobi, Kenya | By Michael Wandati | Public Service Cabinet Secretary Justin Muturi has called on Kenyans to pick up their National Identification Cards from Huduma Centres, where more than 190,000 IDs remain uncollected.
Muturi highlighted that the accumulation of unclaimed IDs is creating obstacles for many citizens in accessing essential services.
While visiting a Huduma Centre in Thika on Thursday to assess service delivery, Public Service Cabinet Secretary Justin Muturi emphasized the substantial backlog of uncollected national identification cards.
“Today, I am at the Huduma Centre getting a firsthand look at how we’re delivering essential services, from front desks to service counters,” he stated.
During his visit, Public Service Cabinet Secretary Justin Muturi revealed plans to set up Huduma Centres in every constituency, with significant backing from Members of Parliament. This initiative aims to improve access to essential services across the country.
“We are making strides to set up Huduma Centres in every constituency, so no one has to travel far for essential services. I’m thrilled by the support from MPs to bring services closer to the people,” he added.
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Public Service Cabinet Secretary Justin Muturi reiterated the government’s dedication to improving efficiency in service delivery, emphasizing the ongoing efforts to ensure better access to essential services for all citizens.
“I am here to ensure every Kenyan walking through these doors receives efficient, timely, and top-notch services. We are committed to making sure the Huduma Centres operate at their best,” Muturi concluded.
